A: Processing time is 1-7 business days, once order has been fulfilled, shipping through OUR SHIPPING PARTNERS will occur after processing time. Time may be extended during sales and new releases.
A: Notify the carrier if you have any issues. Once we ship your products your postal service is responsible for delivery.
A: If you haven’t received a tracking number after the processing time has passed, please contact us via email at [email protected]
A: We recommend doing a patch test, behind the ear or near neckline. Allergens occur quickly, itching, hives, swelling are noticeable as soon as 5min-1hour after contact. If you notice you are allergic, discontinue use of product. If you notice severe reactions, i.e. bleeding, excessive burning, swelling, etc. seek medical attention immediately.
A: See individual product pages.
A: Dipping Divas LLC. is not responsible for packages sent to the wrong address. If you place an order using the wrong address and it already shipped, we cannot change it. If your order is shipped back to us you will be responsible for reshipping costs. Please make sure the address you use is complete and correct before placing your order.
A: We do not take orders over the phone, or cash app. Orders can be placed through our website [email protected], and via Facebook at Dipping Divas LLC.
Q: Am i able to pick up products, once I’ve ordered?
A: We do not have a store front location at this moment, so all products must be shipped.
A: No, we do not ship internationally.
A: We do not offer refunds. All sales are final. Once your order is placed there can not be any changes made. Please be sure to verify your order as well as the address before submitting. We only exchange items that are defective. Please email at [email protected] with your name, order number, and pictures of defective items.
Dipping Divas LLC. is a vegan, breathable, cruelty-free nail polish company.
If you have any questions about a product on our site or have an inquiry about your order, don’t hesitate to get in touch with us.